Dementia Friendly Social Support – Checklist A checklist for all social support programs with best practice approaches to support group participants living with dementia, their carers and staff.
Enabling the use of easy living equipment: guidelines and training package (MAV)
Active in the South – online module useful for staff orientation/induction/education of an Active Service Model approach. Aspects of this module may also be useful for presentations to Boards of Management and volunteers.
Goal directed care planning toolkit This resource was developed as part of the Eastern Metropolitan Region Goal Directed Care Planning project. The department has distributed copies of this resource to all HACC organisations in Victorian because goal directed care planning is critical to a person centered ASM approach.
Planned Activity Groups (PAGs) Make it meaningful: Assessment and care planning guidelines and tools (June 2015). These practice guidelines provide ‘how to’ information and templates for service specific assessment and care planning for Social Support.
EMR HACC Consumer Feedback Toolkit The toolkit contains practical advice, tools and strategies to assist staff to design, plan and implement consumer feedback strategies that are effective, efficient and appropriate for a diverse range of clients.
Support Loop Designed to provide a feedback and monitoring framework to support organisations which have responsibility for HACC services delivered in the home or in a social support setting including home care, social support, home maintenance, transport and personal care.
Supporting volunteers to take an active service approach: resource kit. This kit assists organisations to implement a person-centred and wellness approach, with volunteers.