Diversity planning and practice is a strategic planning approach to ensuring equitable access to services that are responsive to and respectful of a person’s individual characteristics, experiences and life story and takes account of the local or catchment demographic.
Diversity planning is supported by the Diversity Advisors and Aboriginal Development Officer from Loddon Mallee Sector Development Team by way of resources, forums, contact visits and a monthly Diversity Newsletter which is included in the Loddon Mallee Community Care Alliance e-Bulletin.
A whole of organisation approach is encouraged to diversity planning by linking it to quality improvement processes and the Home Care Standards through until June 2019.
Diversity planning and understanding of different needs contributes to the Wellness & Reablement approach required of service providers.
The original Victorian HACC Strengthening Diversity Planning and Practice Guide from 2011 continues to be an invaluable document for service providers seeking to improve access for communities.
The Aged Care Diversity Framework, released in December 2017, takes a human rights based approach, seeks ‘to embed diversity in the design and delivery of aged care…’ and also to align with the Single Aged Care Quality Standards.
NOTE: For the purpose of CHSP and HACC PYP diversity planning 2018-19 the Home Care Standards remain in place, but it is helpful to know for forward planning and thinking that the forthcoming single quality framework will:
- increase the focus on quality outcomes for consumers
- recognise the diversity of service providers and consumers
- better target assessment activities based on risk
- reflect best practice regulation.
2016-17 Regional Overview Report (Diversity Plan Reviews)