Access and Support services covers 70% Loddon Mallee (exception is Buloke, Gannawarra and Campaspe) with workers able to provide some secondary consultation beyond geographical boundaries. Their expertise and capacity to spend time building trust can support client transition to ongoing service support where diversity has previously created a barrier. Key to success is working together with service providers (e.g. assessment, allied health services) towards this aim.
The department has developed two resources to support the implementation of Access and Support services.
Another resource that articulates the A&S role in practice is A guide to services for people with dementia and their carers 2012.
The Access and Support network meets every two months in Swan Hill. DHHS Loddon Mallee Program and Service Advisors currently coordinate and chair the meetings; with one of the two regional HACC Diversity Advisors also in attendance.
Contact: Faye Ennor-Severs – DHHS Program Advisor firstname.lastname@example.org