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The Loddon Mallee Community Care Alliance – Established in December 2016, has a vision to strengthen service partnerships and collaboration in order to deliver best outcomes for consumers in receipt of Commonwealth Home Support Programme (CHSP) and HACC Program for Younger People (HACC PYP).

The monthly Alliance E-Bulletin is a flag to sector changes and resources.

Charter of Aged Care Rights

From 1 July 2019, the new Charter of Aged Care Rights will provide the same rights to all consumers, regardless of the type of Commonwealth subsided care and services they receive.

The Charter will apply to consumers once they start receiving Government-subsidised aged care, including:

  • residential care
  • home care packages
  • flexible care
  • services provided under the Commonwealth Home Support Programme and the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.

For information on the Charter of Aged Care Rights

Providers have responsibilities to support consumers to understand the new Charter.

From 1 July 2019, providers must give consumers a copy of the new Charter signed by the provider, and ensure that the consumer or their authorised person has been given a reasonable opportunity to sign a copy of the Charter.

Charter of Aged Care Rights Template for Signing

Loddon Mallee Community Care Alliance acknowledges the traditional owners on whose land we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present and celebrate their living culture and unique role in the life of our catchment.

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