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Diversity is not just a ‘d’ word

…the identification of particular groups recognises that each person is unique and has different beliefs, values, preferences and life experiences and that for some people these differences may result in barriers to accessing or using services (CHSP Manual 2017).

Context: The Aged Care Roadmap released in 2016 charted the road through the Aged Care Reform with a Planning for the Future at a Glance table that can be helpful to revisit. It reminds of the context and also supports the need for diversity planning with 4 of 9 domains identified for further action:

  • How do consumers prepare for and engage with their aged care?
  • How are eligibility and care needs assessed?
  • How are consumers with different needs supported?
  • How do we make dementia core business throughout the system?

The Bilateral Agreement specifies that Victorian HACC providers that transitioned to the CHSP are required to continue diversity planning for 3 years until June 2019…This applies to both Commonwealth Home Support Programme (CHSP) and HACC Program for Younger People funded organisations in Victoria, requiring submission of an annual Diversity Plan and Review, which are then collated by the Diversity Advisors for the Department of Health & Human Services and Department of Health, via DHHS Central Coordinating Unit.   See Planning & Practice.


Loddon Mallee Community Care Alliance acknowledges the traditional owners on whose land we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present and celebrate their living culture and unique role in the life of our catchment.

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