Culturally and Linguistically Diverse (CALD)

Actions to Support Older CALD People: A Guide for Aged Care Providers – one of a suite of action plans – forms part of the Aged Care Diversity Framework towarsd meeting Aged Care standards.

The work of the Access & Support worker is illustrated in this poster, here supporting members of the CALD community in their journey to CHSP services.

Hints and Tips for Working with Interpreters – a 5.08 minute refresher.

TIS National – for translating and interpreting services and support

Two sites well worth researching for up to date information, training, forums, approved translated resources :

Centre for Cultural Diversity in Ageing includes Inclusive Service standards 

Centre for Cultural Ethnicity & Health  – includes the Health Translations Directory on behalf of DHHS and partner organsations


Language Services policy and guidelines 2017 DHHS – responding to the needs of linguistically diverse people, including migrants, refugees and asylum seekers and those who use sign language.